![]() I did not have the affected server open in a different RDC window. IF it doens't, ensure that you have set permission for the media server to connect and overwrite files on the affected server. Follow the remaining steps and it should work. After it verifies it will prompt you to continue with the install. ![]() Make sure you use the BackupExec account and credentials and then your domain name. Once the server was added it asks you to provide credentials and the domain. I clicked on add > and then I found our server. Here is where you can list the servers that you want to "push" install. The way I got it to work was by doing a push install with a few exceptions.įirstly, I went to my media server (The one with the backup exec installed on it), I then went to the install agents tab. ( I copied those files from the ISO image file). I have tried copying the RAWS圆4 and VCredist and MSXML to the C: drive and running setup however I get an error saying it cannot run because it failed the checksum requirements. ![]() I tried deleting the update 2918614 and still did not work. I installed the new patch update and it did not work. I have read about the security update 2918614 from Microsoft and installing the patch 3000988. creating a directory C:\program files\Symantec\Backup Exec\Agents\ where I have RAWS圆4 and VCredist along with all of the other items located in agentsĪnd just about every other option on the support forums. ![]() moving the RAWS圆4 and VCredist folder to desktop for local install moving the RAWS圆4 folder and VCredist to the C: drive for local install We have been on and off the phone with Symantec support and Microsoft support for weeks now and still no resolution. We have checked and verified that it is indeed the current version. When we uninstall 2010 and try to install BE agent 14.1 it gives us an error code 1603 saying that the Microsoft VC Redistributables 2012 is not the current version. It is a Windows Server 2008 R2 Datacenter with Service Pack 1. We are trying to upgrade the BE agent on our server. ![]() My team and I have been dealing with this issue for quite a while now. ![]()
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